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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website and services.

Business Information

  1. Scope
    This Policy applies to personal information collected:

  • Through our website and any linked pages we control

  • Via phone, email, text, social media, messaging apps, and in-person inquiries

  • When you book, receive, or pay for services
    By using our site or services, you consent to this Policy.

  1. Information We Collect

  • Contact and identity data: name, email, phone, address, preferred communication language

  • Appointment and service data: requested services, dates/times, notes relevant to your service

  • Health and consent data: treatment intake forms, allergies, sensitivities, contraindications, aftercare notes, signed consents and acknowledgements (only as needed for services)

  • Payment data: amount, method, billing info processed by our payment provider; we do not store full payment card numbers

  • Website/technical data: IP address, device/browser type, pages viewed, referring/exit pages, timestamps, and similar analytics or cookies

  • Media: photos or videos of treatment areas for consultation, documentation, or marketing, only with your consent

  1. How We Use Personal Information

  • Provide and personalize services, schedule and manage appointments, and communicate with you

  • Confirm eligibility and safety for procedures (e.g., checking allergies/contraindications)

  • Process payments and send invoices/receipts

  • Improve our website, services, and customer experience

  • Send updates, offers, or reminders with your consent where required

  • Comply with legal, tax, accounting, and regulatory obligations; enforce our terms and protect against fraud and misuse

  1. Legal Bases (for reference; we are US-based)
    We rely on:

  • Your consent (e.g., marketing, photos, processing of sensitive/health information)

  • Performance of a contract (providing requested services)

  • Legitimate interests (improving services, security, preventing fraud)

  • Compliance with legal obligations (tax, accounting, record-keeping)

  1. Sensitive and Health Information
    If collected, health-related information is used only for assessing suitability and safety of services and is kept confidential. We collect such data only when you voluntarily provide it and with your explicit consent. You may withdraw consent at any time; this will not affect prior lawful processing but may limit services we can provide.

  2. Sharing and Disclosures
    We do not sell your personal information. We may share information with:

  • Service providers (e.g., scheduling, email, cloud storage, analytics, payment processors) under contractual confidentiality and security obligations

  • Professional advisers (accountants, insurers, legal counsel)

  • Authorities when required by law or to protect rights, safety, or property

  • Parties to a business transfer (merger, sale, or restructuring), subject to this Policy
    International transfers may occur if vendors store data outside your state or country; we use reputable providers with appropriate safeguards.

  1. Cookies and Analytics
    We may use cookies and similar technologies for site functionality, performance, and analytics. You can control cookies via your browser settings; disabling cookies may affect site functionality. We may use analytics tools (e.g., aggregated traffic reports) without identifying individuals.

  2. Marketing Communications
    We send marketing or promotional messages only with your consent where required. You can opt out anytime by following the unsubscribe instructions in messages or contacting us at the email above. Service-related messages (e.g., appointment confirmations) are not marketing and may still be sent.

  3. Data Retention
    We retain personal information only as long as necessary for the purposes described, including to meet legal, tax, and accounting requirements. Typical retention periods:

  • Business/transaction records: up to 7 years (or as required by law)

  • Health/consent forms and treatment records: as needed for service history and legal obligations

  • Marketing preferences: until you opt out
    We securely delete or anonymize data when no longer needed.

  1. Your Choices and Rights

  • Access, update, or correct your information by contacting us

  • Withdraw consent where processing is based on consent (e.g., photos, marketing, health info)

  • Opt out of marketing communications at any time

  • Request deletion, subject to legal exceptions
    While US law varies by state, we strive to honor reasonable requests regarding your data. Massachusetts residents may have additional rights under applicable state laws.

  1. Security
    We use reasonable technical and organizational safeguards to protect personal information (secure storage, access controls, encryption where appropriate). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

  2. Children’s Privacy
    Our services are intended for individuals 16+. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us to delete it.

  3. Third-Party Links and Platforms
    Our website may contain links to third-party sites, scheduling tools, payment platforms, or social media. We are not responsible for their privacy practices. Review their privacy policies before providing information.

  4. Photo/Video Consent for Marketing
    We publish client images or videos only with prior written consent. Consent can be withdrawn at any time for future use; previously printed or posted materials may remain where removal is not feasible.

  5. Do Not Track
    Our site may not respond to Do Not Track signals due to lack of a consistent industry standard.

  6. Changes to This Policy
    We may update this Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our site or services after changes constitutes acceptance.

  7. Contact Us
    Questions or requests regarding this Policy or your personal information:

  • Email: uanzhela73@gmail.com

  • Phone: +1 929-638-8747

  • Mail: Angela Uvarova, 760 Main Street, Hyannis, MA, 02601, USA

Last Updated: [10.5.2025]

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